Frequently Asked Questions

How to create a fundraiser

To set up a fundraiser, visit the TeamSnap mobile app and…

Learn about fees

There’s no fee to create, customize or share a fundraiser. However, there are…

Fundraising best practices

Whether you’re fundraising to supplement team costs for uniforms or…

Styling your fundraiser

Once your fundraiser has been created, you can customize it to…

Communicate your fundraiser

If you are a Team Owner of Manager, you are able to create, customize and share…

Share with friends and family

Did you know that fundraisers who use social media to promote…

How to make a donation

Thanks for choosing to support a TeamSnap Fundraiser, powered by Accelerist…

Donation troubleshooting

Please only use your own card and email address to make a donation. Do not use…

Donor covered fees

TeamSnap Fundraising, powered by Accelerist, does have a few transaction fees…

Refunds

TeamSnap Fundraising, powered by Accelerist, does not issue refunds. If you…

View donations

You can view a tally of all donations made to a Fundraiser by navigating to…

Tax deductions for donors

You will receive a donation confirmation and receipt from…

Requirements to receive funds

The person receiving funds must verify their identity through a two-factor…

How to accept funds

Once your TeamSnap Fundraiser has reached its Campaign End Date, there…

Choosing a payout type

When claiming funds from a TeamSnap Fundraiser, powered by Accelerist, a Team…

Campaign claim deadline

Once a Team Fundraiser has reached its Campaign End Date, the Team Owner and…

Report a fundraiser

TeamSnap Fundraising, powered by Accelerist, is dedicated to making youth…

Beneficiary protection

TeamSnap Fundraising, powered by Accelerist, aims to ensure that any funds…

Suspended fundraiser

If a TeamSnap Fundraiser violates our Terms of Service, the Fundraiser may be…

Account security

You should change your password and contact our team if you notice changes to…

Privacy Policy

TeamSnap Fundraising powered by Accelerist takes donor and user privacy…